Terms & Conditions

This Terms of Service agreement contains the terms and conditions ruling the joining of NY Matchmaking LLC. as a member or client, as well as the joining of the website www.chatnlunch.com owned and operated by NY Matchmaking LLC., with its registered address at 364 Meewang Building 13F Room no. 1323, Gangnam-daero, Gangnam-gu, Seoul 06241

By registering to become a member or client of NY Matchmaking LLC. (or “company”, “NY Matchmaking LLC.”, “ChatnLunch”, “we”, “our” and “us”), you agree to be bound by the Terms and Conditions (“Terms”) below.

The Company may modify these Terms at any time at our sole discretion, and such modifications shall be effective immediately upon posting of the modified Terms. You agree to review the Terms periodically to be aware of such modifications and your continued access to or use of the website shall be deemed your conclusive acceptance of the modified Terms. The Terms “NY Matchmaking LLC.” includes all members, subsidiaries and affiliates of NY Matchmaking LLC as well as their successors and assigns.

Please read these Terms carefully before proceeding further.

The stated website has been working in collaboration with Leading Premium Matchmaking Services / Dating Services Agencies in Asia Connecting Quality Thai and Korean singles.

When you register as a member or client of the website chatnlunch.com, you agree to follow and be bound by the terms and conditions stated below in this document.

Chatnlunch.com reserves the right to alter, modify, add to, or omit from these terms and conditions at any point in time. The altered conditions will be effective immediately as soon as they are posted on the website. Any organization or entity has no right to demand a change in these terms from the website at any point. As a registered member of chatnlunch.com, you consent to returning to the terms and conditions page from time to time to be made aware of any modifications to these terms. A client who continues to use and avail our services after any modification is automatically regarded as accepting of these modified terms. These terms and conditions apply to all subscribers, members, clients, subsidiaries, and affiliates of chatnlunch.com.

We advise all users to read this document carefully and thoroughly before proceeding with their registration.

1. Eligibility
To maintain the quality of our matchmaking services and keep up with a basic sense of morality, we have strict eligibility criteria for all our registered users. To protect the children and their privacy, we do not knowingly offer our services to the young – nor are any of our offers targeted towards them.

The people who may use our services must fall into the following eligibility criteria:

1.1. Relationship Status: SINGLE (We do not condone adultery under any costs. All our clients must be honest about their relationship status at all time. Should your relationship status change at any point during your continued use of our services, it must be updated immediately.)

1.2. Age: 20 years or older

1.3. Education Level: All registered users must have a Bachelor’s Degree or higher to be enrolled for our services.

1.4. Work Status: Employed
The subscription package purchased determines the validity of a membership. People who are interested in our services but do not fall into the above eligibility criteria may still apply. However, their registration is subject to final approval by the owners and governors of chatnlunch.com.

2. Members and Clients
People with an interest in the services we provide may join chatnlunch.com either as members or as clients for the payment of a fees stated in the next section.

3. Fees 
To join chatnlunch.com and avail our matchmaking and dating services, you must pay an initial fee. In case you decide to terminate your membership at any point in time, you will not be subject to a refund of this fee.

After you register with us as a client, chatnlunch.com will examine and delve into its database to provide you with the most suitable match. The time required for this part of the activity is usually within two weeks but can take up to 6 months. If the company fails to come up with a suitable match after a period of 6 months has passed since the moment of registration, the client will be subject to a refund. However, if there are modifications and alterations in the matches’ requirements after the match has been provided, the company is not liable to refund the fee. If the client forms a relationship with the match found, there will be no refund.

Chatnlunch.com holds the right to modify the membership fee at any point in time, without any prior notification.

4. Usage of Membership
Conveyance of information with chatnlunch.com with respect to dates and appointments that have been arranged: Chatnlunch.com will primarily communicate with its registered users through phone calls, SMS, or emails to impart information about your match and dates. Even so, should you ever need to communicate with the website in case of an emergency, you are encouraged to inform us of the situation via phone call and not a text message. The matters of emergency may include arriving late for an appointment, rescheduling a date, being sick, and others. The clients and members are encouraged to communicate this information within our office timings.

4.1. Affirmation of Dates and Appointments: After the website has confirmed the availability of all parties involved, it will proceed to set up the appointment. This includes the date, the time, and the location. Once all parties have been sent out a conformational SMS, email, or phone call, the date is considered to be confirmed. Before the date is to take place, the company will send you an SMS as a reminder. We encourage our clients to reply to the reminder SMS to ensure that it has been received and viewed.

4.2. Cancellation of Affirmed Dates and Appointments: If you find yourself in a situation where you cannot attend a confirmed date, you must notify the website at least 48 hours in advance. Failing to do so will have the unattended date counted as a date. The number of dates allotted to you through your subscription will reduce by one.

4.3. Rescheduling of Affirmed Dates and Appointments: If you find yourself in a situation where you cannot attend a confirmed date at the given time, you have the option to reschedule it. However, if a confirmation email, SMS, or phone call has already been sent out 3 times or more by the company, rescheduling the date will still deduct from the total number of dates entitled to you according to your subscription plan. This may happen even if the actual date did not take place.

4.4. Failure to Turn Up for Dates: If you stand up your match and fail to turn up for any confirmed date without a 48-hour prior notice, the chatnlunch.com management reserves the right to confiscate the entire amount of your subscription fee.

4.5. Dating Etiquette: All registered users of chatnlunch.com must dress appropriately for all dates and appointments. During the date, they are expected to treat their match with respect and employ proper social behaviour. In the event that the website receives a complaint from your match at any time, we reserve the right to cancel the subscription of the guilty party effective immediately. Any dues will not be refunded to the guilty party but will be withheld by the company.

4.6. Suspension of Membership: Clients have the option to opt out of our services for up to 90 days. Doing this will lengthen the period for your subscription after you return from your break. In order to suspend a subscription, clients must notify the company through an email. The temporary suspension of your subscription begins upon the receipt of your written notice by the company and will be lifted upon the receipt of a written notice that communicates your wish to return.

5. Content

5.1. You must agree to provide accurate information about you to the company. Your photos, name, or any other information must not impersonate any other person – fictional or nonfictional.

5.2. You must agree to use the services of this website for your own personal use. The platform or services must not be used for any commercial activity.

5.3. You must agree to not disclose or share any personal information obtained from our website to a third party. Clients who breach this clause are liable to a heavy fine and possible termination of their membership.

5.4. In the event that the website receives a complaint from a match relating to any form of harassment or abuse caused by a registered user, the website may cancel his or her membership immediately without any refund. The client may also be required to pay a heavy compensation for his behaviour.

6. Termination
A client’s membership is automatically terminated when he or she is in a relationship. This includes having a partner, fiancé/fiancée, or a spouse. This applies whether the partner was found through chatnlunch or not. Members must not conceal their relationship status in order to avoid termination of their subscription. We ask our clients to notify us of any alteration in their relationship status immediately. In case you fail to do so and the company becomes aware of it, your membership will be terminated effective immediately and you will be subject to no refund.

7. Copyright Policy
No organization or entity may copy, reproduce, or distribute any copyrighted elements on this website without express written consent of chatnlunch owners.

8. Disclaimers
Chatnlunch cannot be held accountable for any losses, damages, injuries, sickness, or death of any of its registered users that have occurred in relation to the use of its services.

9. Liability
You must agree to use the chatnlunch services at your risk. The website’s liability (if any) to you for any cause whatsoever, and regardless of the form of the action, will not exceed the amount paid by you to chatnlunch for the service during the term of your membership.

10. Disputes
You agree that any dispute involved in the use of the website or our service among clients and the Company will be governed by the laws of Republic of Korea.

NY MATCHMAKING LLC. Refund Policy
REFUND

Single Database Membership (May not apply to Package Membership)

6 Months No Match Policy: If NY Matchmaking LLC. is unable to find any matches that are within your stated Basic Criteria within a period of six (6) months following the date of our receipt of all the relevant documents stated above, you may request for a termination of the membership and NY Matchmaking LLC. will return to you 70% of the membership fees paid, plus 10% GST.
This policy shall no longer apply if:

  you have been presented with a match within your stated Basic Criteria
  you have refined your Basic Criteria after sign up
  you have rejected a match within your stated Basic Criteria
  you get married, engaged or attached during the membership term
  you are relocating and/or you are travelling out of the country for the majority of the 6 months period
  you have put your membership on during the 6 months period

All membership fees paid to NY Matchmaking LLC. are NON-REFUNDABLE and NON-TRANSFERABLE. In the event that your validity period has expired and the guaranteed dates are not completed, NY Matchmaking LLC. reserves the right to extend the validity period by 1 year or replace or substitute with products and services of similar value within NY Matchmaking LLC.


Mode of refund will be by cheque or bank transfer. Refunds will be processed within 8-10 weeks upon final management approval.